This house is NOT pet free :)
The products will be shipped within 3-4 days from the day of order.
I use registered/priority mail so with every order you will receive a code to track your product online.
International shipping takes more time than usual to reach destination and it can take up to 50 days.The time it takes to arrive has to do with weather conditions (snow,floods etc) and other factors. As soon it ships out of my country is out my hands, but i will do whatever i can to help you.
If the items are one of a kind and you did not receive them, you can either contact your local post office to help you find it or i can refund your money. I want you to be happy with your purchace, so please contact me and your post office, as i provide a tracking code with every order s you can see its 'journey' online and that will make it somewhat easy for post office to find.
For multiple orders there is a discount on shipping price.
Refunds are accepted within 3 days after reaching destination, in which 3 days you must contact me for a refund, ONLY if there was item delivered broken or wrong item delivered and it will have to be returned to me in the condition it arrived to you, before i refund you.
Buyer is responsible for shipping postage for the return .
In any case ,please contact me for any question you might have and help me help you work this out :)